Lift breakdown call outs Melbourne

Speak to the team about the breakdown

An urgent phone call gives the team the opportunity to ask about the equipment and the situation at the building. Explain whether the lift is occupied, which building and lift are affected, and who can meet the technician. Website enquiries and emails should not be relied on for an urgent response.

Check the existing breakdown arrangements

Building managers should have the current lift maintenance contact and agreement available. If another provider maintains the lift, identify the existing emergency contact and any restrictions or charges in the agreement. Confirm the scope and cost of a call out before arranging work where circumstances allow.

Call outs for different lift types

Upright Lifts services commercial lifts, residential lifts, goods lifts and dumbwaiters. Tell the team which equipment is affected and any details visible without accessing restricted areas. Attendance and repair timing depend on the specific circumstances; this page does not promise an arrival time.

Are call outs available after hours?

Send the details of the incident and the team will confirm when attendance is available. If anyone is trapped, press the lift alarm and call 000.

Should I submit the contact form for an urgent breakdown?

Call the team for urgent enquiries. The website enquiry form does not provide an emergency dispatch service.