Goods lift maintenance

Service enquiries for a working business

A goods lift may form part of stock movement, deliveries or the daily operation of a building. Explain when the equipment is normally used and what access can be arranged for a visit. Planned servicing and a current breakdown are different enquiries, so identify which is required.

Identify the equipment accurately

Share the lift make, model and any available maintenance records. Include the number of stops and a description of the issue if a repair is needed. Goods lifts, dumbwaiters and vehicle lifting equipment are different categories, and not every company works on all of them.

Maintenance agreements and repairs

Discuss the scope for your installation, including how faults, additional work and access arrangements will be handled, and whether a once-off visit or an ongoing agreement suits it better.

Can I get a once-off goods lift service?

Many companies offer once-off services as well as ongoing agreements. Confirm suitability for your goods lift with the lift company.

Is a goods lift the same as a forklift?

No. This page concerns installed goods lifts in buildings. It does not cover forklift or vehicle hoist servicing.