Lift repairs

Describe what the lift is doing

A useful repair enquiry explains what happened, when it started and whether the fault repeats. Examples include doors that do not close, a lift that does not respond to a landing button, or equipment that repeatedly goes out of service. These symptoms help describe the job; they do not establish the cause.

Fault finding before deciding on replacement

An existing lift may need a repair, a replacement component or a wider discussion about ageing equipment. The appropriate work depends on inspection and the equipment fitted, rather than a diagnosis made from a website enquiry.

Information for building managers

Provide the site address, the affected lift identifier and a contact who can arrange authorised access. If you have a service agreement, check the existing breakdown contact and coverage first, because your current provider may already be responsible.

Can you find someone to repair a home lift as well as a commercial lift?

Enquiries are welcome for commercial and residential lifts, goods lifts and dumbwaiters. Include the make and model so the enquiry reaches a company that can support it.

Can a repair time be guaranteed online?

No. Attendance, diagnosis, access and any required parts need to be agreed with the lift company for the specific job.